Privacy Policy
OXYMED HEALTH DEVICES LIMITED
Under GDPR and the Data Protection Act 2018, you have the right to request access to your personal data. Requests are generally free unless manifestly unfounded or excessive.
This is the single, current version of our Privacy Policy and replaces any earlier version published on this site.
1. Who we are
OXYMED Health Devices Limited is the data controller responsible for your personal data.
- Registered in Ireland, company number: 785008
- Contact: info@oxymed.ie
2. Personal data we collect
- Identity and contact data: name, email address, phone number, postal address
- Order and billing data: billing/shipping address and order details (payments are processed by Stripe – we do not store full card details)
- Enquiry data: information submitted through contact, quote or rental enquiry forms
- Marketing preferences and consent records
- Technical and usage data: IP address, browser and device type, pages visited, collected via cookies and similar technologies (see Section 4)
3. How we use your data and our legal basis
Under Article 6 GDPR, we only process personal data where we have a valid legal basis:
| Purpose | Legal basis |
| Processing purchases, rentals and the Try & Buy programme; invoicing | Performance of a contract (Art. 6(1)(b)); legal obligation for accounting/tax records (Art. 6(1)(c)) |
| Responding to enquiries and providing customer support | Performance of a contract / legitimate interest (Art. 6(1)(f)) |
| Marketing emails and newsletters | Consent (Art. 6(1)(a)) – you may withdraw at any time |
| Website analytics (Google Analytics) | Consent (Art. 6(1)(a)), given via our cookie banner |
| Advertising measurement (Meta Pixel) | Consent (Art. 6(1)(a)), given via our cookie banner |
| Fraud prevention and legal compliance | Legal obligation (Art. 6(1)(c)) / legitimate interest (Art. 6(1)(f)) |
4. Cookies and tracking technologies
A cookie is a small file placed on your device that helps a website function and understand how it is used. We use the following categories:
- Strictly necessary cookies – required for the website to function (e.g. security, load balancing). These do not require consent.
- Analytics cookies (Google Analytics) – help us understand how visitors use the site (pages viewed, time on site, general location). Data is pseudonymised and retained for no longer than 14 months.
- Marketing cookies (Meta Pixel) – help us measure the effectiveness of our Facebook/Instagram advertising and build audiences for future campaigns. Retained for up to 180 days, subject to Meta’s own retention policy.
When you first visit oxymed.ie, a cookie banner asks for your consent. You can accept all cookies, reject all non-essential cookies, or choose your preferences by category – each option is equally easy to select. You can change or withdraw your preferences at any time via the “Cookie preferences” link in the site footer. Consent is refreshed periodically (at least every 6 months).
5. Who we share your data with
We do not sell your personal data. We share personal data only with third parties who need it to provide services to us, under a data processing agreement, or where required by law:
- IT hosting and website support providers
- Payment processor: Stripe
- Courier/delivery partner for chamber sales and rental logistics: EuroCenter
- Email marketing platform: FluentCRM
- Google Ireland Limited (Google Analytics)
- Meta Platforms Ireland Limited (Meta Pixel)
Where data is transferred outside the European Economic Area (for example to Google or Meta), we rely on the EU-US Data Privacy Framework and/or Standard Contractual Clauses to ensure your data remains protected.
6. How long we keep your data
| Data | Retention period |
| Order, invoice and billing records | 6 years from the date of transaction (statutory Revenue requirement) |
| Marketing contact data and consent | Until you withdraw consent or unsubscribe |
| Enquiry/contact form submissions | Up to 24 months from last contact, unless a customer relationship follows |
| Google Analytics data | No longer than 14 months |
| Cookie consent record | 12 months, after which consent is requested again |
7. Security
We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.
8. Your rights
Under the GDPR and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict or object to certain processing, including direct marketing
- Request data portability
- Withdraw consent at any time, without affecting processing carried out before withdrawal
These rights are exercised free of charge (unless a request is manifestly unfounded or excessive) by writing to info@oxymed.ie. We will respond within one month, as required by GDPR.
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Irish Data Protection Commission: 21 Fitzwilliam Square South, Dublin 2, D02 RD28 – www.dataprotection.ie.
9. Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies.
10. Changes to this policy
We may update this policy from time to time. The date below reflects the last update; please check this page periodically.
Last updated: [insert publish date]
11. Contact us
Questions about this policy or your data: info@oxymed.ie
